Request
Transportation
Submit the basic trip details below. A Handy Health representative will contact you to review availability, pricing or eligibility, passenger needs, and final scheduling. Submitting this form does not guarantee a reservation.
- Do not include diagnoses, medical records, Social Security numbers, Medicaid identification numbers, payment card information, or other sensitive health information in this form. A team member will contact you if additional information is needed through an appropriate process.
- This form is not monitored for emergencies. If you or another person is experiencing a medical emergency, call 911 immediately.
Frequently Asked Questions
Non-emergency medical transportation helps passengers travel to healthcare-related destinations when an ambulance is not required. It may include routine appointments, recurring treatments, therapy, outpatient care, and approved discharges.
Call (225) 360-9360 or complete the online ride request form. A representative will contact you to review trip details and confirm availability.
No. A ride is not scheduled until Handy Health directly confirms the trip.
Advance notice is recommended, especially for wheelchair-accessible, recurring, early-morning, after-hours, or long-distance trips. Availability varies.
Wheelchair-accessible transportation may be available when the appropriate vehicle and driver are confirmed. Please identify the need when requesting transportation.
An escort may be permitted when seating, trip requirements, and scheduling allow. Confirm the escort when booking.
Wait-time or return-trip arrangements may be available. The details, timing, and any related charges must be confirmed before the trip.
Longer trips across Louisiana may be available by advance arrangement. Call with the pickup location, destination, date, and passenger needs.
Coverage and eligibility depend on active credentialing, the member’s plan, broker authorization, and trip requirements. Contact Handy Health for current information. Do not publish a stronger statement until credentialing is confirmed.
No. Handy Health provides non-emergency transportation and does not provide emergency medical treatment or ambulance-level care. Call 911 in an emergency.