Privacy Policy
Effective Date: July 28, 2026
Welcome to Handy Health Transportation (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://handyhealthtransportation.com, request transportation services, contact us, or otherwise interact with our business.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
When you contact us or request transportation services, we may collect:
Full name
Phone number
Email address
Home or pickup address
Destination address
Appointment information
Emergency contact information
Transportation preferences
Information you voluntarily provide through forms or communications
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referral source
Cookies and similar technologies
How We Use Your Information
We use your information to:
Schedule and manage transportation services
Respond to inquiries and customer support requests
Communicate regarding appointments and ride updates
Improve our website and customer experience
Maintain business records
Comply with legal obligations
Protect our business against fraud or unauthorized activity
Medical Information
As a Non-Emergency Medical Transportation provider, we may receive information related to your transportation needs, including appointment details or mobility requirements.
We only use this information as necessary to safely coordinate and provide transportation services. We take reasonable measures to protect sensitive information from unauthorized access.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with:
Employees or contractors involved in providing transportation services
Healthcare providers or facilities when required to coordinate your transportation
Payment processors (if applicable)
Technology or website service providers
Government agencies or law enforcement when required by law
Professional advisors or legal representatives when necessary
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may help us:
Remember user preferences
Improve website performance
Analyze website traffic
Enhance user experience
Most browsers allow you to disable cookies through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Maintain business records
Comply with legal requirements
Resolve disputes
Enforce our agreements
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
Request access to your information
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your data is used
Opt out of certain communications
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Handy Health Transportation
Website: https://handyhealthtransportation.com
Email: handyhealthmedtrans@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.